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VAT exemption for EU companies

How to get an invoice free of VAT.

Simply fill in the fields COMPANY NAME and VAT NUMBER if you are a company of the European Community or only the COMPANY NAME field if you are a non-European company. If you register as a European company our software automatically verifies the validity of your VAT number, only then we can issue an invoice free of VAT to your company. Otherwise for all individuals the invoice must be made by applying VAT

My number is correct but the system reports an error

Sometimes the Member State's database may be unavailable for maintenance:
here below is a table of schedules database maintenance of the member states. If you have any problems please put your order anyway and send us an email with the data of your company. We will answer very quickly.

Why do certain software suppliers ask for a VAT identification number when I purchase over the internet?

Under the VAT system intra-Community supplies of goods are exempt from VAT in the Member State of despatch when they are made to a taxable person in another Member State who will account for the VAT on arrival. Therefore any taxable person making such supplies must be able to check quickly and easily that their customers in another Member State are taxable persons and do hold a valid VAT identification number. For that purpose, inter alia, each tax administration maintains an electronic database containing the VAT registration data of its traders. Suppliers of electronic services and goods are obliged to charge VAT on the service. If the purchaser of these services is a taxable person, then in certain circumstances, it is the customer, rather than the supplier who must account for the VAT. For this reason, the supplier may ask for the VAT identification number of the customer, so that he can confirm whether it is he who must charge the VAT or whether the customer himself will account for the VAT. If the customer does not have a valid VAT number, then the supplier will charge VAT.
For additional information, please see VAT on e-commerce (FAQ)

Unavailability Shifts

The Member State's database may be unavailable for maintenance purposes according to the following table:

Member State Availability/Unavailability

AT-Austria Unavailable almost daily around 06:00 AM for a few minutes

BE-Belgium Available 24 hours/day, 7 days/week

BG-Bulgaria Unknown

CY-Cyprus Available 24 hours/day, 7 days/week

CZ-Czech Republic Unavailable everyday around 07:00 AM for about 20 minutes

DE-Germany Available from 05:00 AM to 11:00 PM

DK-Denmark Unavailable every day between 04:00 AM and 05:00 AM; Every Tuesday from 06:45 AM to 07:15 AM

EE-Estonia Available 24 hours/day, 7 days/week

EL-Greece Available 24 hours/day, 7 days/week

ES-Spain Unavailable daily around 11:00 PM for a few minutes

FI-Finland Unavailable every Sunday between 05:40 AM and 05:50 AM

FR-France Unavailable almost everyday between 01:30 AM and 01:40 AM

GB-United Kingdom Unavailable every Saturday from 07:30 AM to 10:30 AM and almost daily from around 04:30 AM to 04:40 AM

HU-Hungary Available 24 hours/day, 7 days/week

IE-Ireland Unavailable on Sunday nights for maximum 2 hours

IT-Italy Unavailable every Monday to Saturday from 08:00 PM for 30 to 60 minutes

LT-Lithuania Available 24 hours/day, 7 days/week

LU-Luxembourg Available 24 hours/day, 7 days/week

LV-Latvia Available 24 hours/day, 7 days/week

MT-Malta Unavailable every Thursday from 07:00 AM to 07:30 AM

NL-The Netherlands Unavailable every weekend from Saturday 09:50 PM to Sunday 09:40 PM

PL-Poland Available 24 hours/day, 7 days/week

PT-Portugal Unavailable every Friday from around 23:30 for about 30 minutes or more

RO-Romania Unavailable almost every weekend from Saturday 09:50 PM to Sunday 09:50 PM

SE-Sweden Available 24 hours/day, 7 days/week

SI-Slovenia Unavailable a few hours during the night

SK-Slovakia Available 24 hours/day, 7 days/week
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